Refund policy

Return Policy

We offer a 30-day return period. This means you have 30 days after receiving your order to request a return.

To be eligible for a return, the item must:

• Be in the same condition as when you received it

• Be unopened and unused

• Be in its original packaging

You’ll also need the receipt or proof of purchase.

Want to request a return?
Contact us at info@zensey.nl.

If your return is approved, we will send you further instructions on how to send the item back. Unfortunately, we cannot accept items that are returned without prior request.

If you have any questions about returns, feel free to contact us at info@zensey.nl.

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Damage or Issues
Please inspect your order upon delivery. Contact us immediately if:

• The item is defective or damaged

• You received the wrong item

We’ll be happy to assess the issue and help resolve it.